Nothando Ndlovu

Hospitality Management

Tour Management

Human Resources

Front Office

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Nothando Ndlovu
Nothando Ndlovu
Nothando Ndlovu
Nothando Ndlovu

Hospitality Management

Tour Management

Human Resources

Front Office

About Me

Hello! I’m Nothando Ndlovu.
I have experience in hospitality, tourism, human resources and lodge management. I enjoy working with people, coordinating teams, assisting guests and creating professional experiences within the tourism industry.

  • Age: 37
  • Residence: Victoria Falls
  • Freelance: Available
  • Location: Victoria Falls, Zimbabwe
My Services
Hospitality Management

Supporting daily lodge operations, guest services, staff coordination and maintaining high hospitality standards.

Tour Management

Coordinating tours, travel activities, guest itineraries and ensuring smooth and memorable visitor experiences.

Human Resources

Supporting recruitment, staff administration, employee coordination and effective workplace communication.

Front Office

Welcoming guests, managing reservations, handling enquiries and providing professional customer service.

Clients
Testimonials
Fun Facts
4+ Years Front Office Experience
3+ Years Human Resources Experience
4+ Years Tour Management Experience
10+ Years Tourism Industry Experience
Resume
Experience
Front Office & Guest Relations
2013
Front Office & Guest Relations
Victoria Falls Hospitality

Welcomed guests, managed reservations, handled enquiries and provided professional customer service.

Human Resources
2017
Human Resources
Hospitality & Tourism Industry

Supported staff administration, recruitment, employee coordination and workplace communication.

Tour Management
2021
Tour Management
Victoria Falls Tourism

Coordinated tours, transfers, itineraries and guest activities while ensuring smooth travel experiences.

Lodge Management
2025
Lodge Management
Victoria Falls, Zimbabwe

Coordinated daily lodge operations, supervised teams, assisted guests and maintained service standards.

Education
2005 - 2008
Bachelor of Commerce in Human Resources Management
University of Zimbabwe

Developed knowledge in human resource management, organisational behaviour, employee relations and workplace administration.

Certificate
2008 - 2011
Bachelor of Commerce in Tourism & Hospitality Management
University of Cape Town

Focused on tourism operations, hospitality management and customer service.

Certificate
2011 - 2013
Business Management & Leadership Programme
University of London — United Kingdom

Developed skills in business management, leadership, administration and organisational operations.

 
 
 
Certificate
Skills
Overall
  • Hospitality & Guest Services
  • Tour & Travel Management
  • Human Resources
  • Management & Operations
Languages
  • English
  • Spanish
  • Italian
  • French
Checklist
  • Customer Service
    90%
  • Team Collaboration
    75%
  • Adaptability
    85%
  • Communication
    95%
Knowledge
  • Guest Relations
  • Front Office Operations
  • Lodge Management
  • Tour Coordination
  • Human Resources
  • Team Leadership
  • Problem-Solving
  • Communication
Works
Blog
September 21, 2026 Building a Career in Tourism and Hospitality

A career in tourism and hospitality can provide opportunities to work with people, develop professional skills and experience different areas…

September 21, 2026 Lessons I Have Learned From Lodge Management

Managing a lodge requires a combination of hospitality knowledge, leadership, communication and organisation. It is an environment where many responsibilities…

September 21, 2026 The Importance of People in Business

Every organisation depends on people. Technology, buildings, equipment and systems are important, but it is people who operate those systems,…

September 21, 2026 The Heart of Hospitality: Creating Memorable Guest Experiences

Hospitality is about much more than providing a room, preparing a meal or checking a guest into a property. At…

Get in Touch
  • Location: Victoria Falls , Zimbabwe
  • Email: Info@Nothandondlovu.co.zw
  • Phone: +263774940491
  • Freelance: Available
Contact Form